Mastering Chinese Business Emails: A Comprehensive Guide to Vocabulary, Phrases, and Etiquette

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Chinese business emails are vital in the modern, globally connected corporate world. This article will give you the terminology and sentences you need to compose effective business emails in Mandarin.

The Importance of Chinese Business Emails

Due to the growth of the Chinese economy, Mandarin is becoming increasingly important in international business communication. Knowing how to connect with Chinese business partners through email in Mandarin helps you present a professional image and encourages a better understanding of Chinese business culture.

Basic Structure of a Chinese Business Email

Email Subject

The subject line should appropriately summarize the email’s content and be brief. Examples: “会议安排 (Huìyì ānpái, Meeting Arrangement)” or “合同审查请求 (Hétong shěnchá qǐngqiú, Contract Review Request).”

Recipient Salutation

Address the recipient formally with their title and surname, like “张经理 (Zhāng jīnglǐ, Manager Zhang)” or “李总 (Lǐ zǒng, President Li).”

Body Content

Keep the content clear and straightforward. For easy reading, organize your thoughts using bullet points, numbers, or short paragraphs.


Use polite phrases, like “期待您的回复 (Qídài nín de huífù, Looking forward to your reply)” or “如有疑问,请随时联系我 (Rú yǒu yíwèn, qǐng suíshí liánxì wǒ, Please don’t hesitate to contact me if you have any questions.).”

Attachments and Signature

Add any necessary attachments, and provide your full name, title, and contact details in a formal email signature.

Common Chinese Business Vocabulary and Phrases

Opening Lines

“感谢您抽出时间与我联系 (Gǎnxiè nín chōuchū shíjiān yǔ wǒ liánxì, Thank you for taking the time to contact me)”

“根据我们之前的讨论 (Gēnjù wǒmen zhīqián de tǎolùn, Following our previous discussion)”

Requests and Suggestions

“请问您能否 (Qǐngwèn nín néngfǒu, Could you please)”

“我建议 (Wǒ jiànyì, I suggest)”

“希望您能考虑 (Xīwàng nín néng kǎolǜ, I hope you can consider).”

Expressing Gratitude and Apologies

“非常感谢 (Fēicháng gǎnxiè, Thank you very much).”

 “对于给您带来的不便,我们深感抱歉 (Duìyú gěi nín dàilái de bùbiàn, wǒmen shēngǎn bàoqiàn, We apologize for any inconvenience caused)”.

Closing Lines

“顺祝商祺 (Shùn zhù shāngqí, Best regards)”

“祝您工作顺利 (Zhù nín gōngzuò shùnlì, Wishing you success in your work).”

“期待与您再次合作 (Qídài yǔ nín zàicì hézuò, Looking forward to working with you again)”

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Avoiding Common Mistakes

Avoid using slang, colloquial language, or emoticons when writing Chinese business emails. Also, pay great attention to language, punctuation, and tone because they can affect how clear your message is and how professional you come across to the reader.

Business Email Etiquette

Be respectful: Always use the recipient’s title and last name when addressing them, and keep your tone polite and businesslike throughout the email.

Be concise: Make sure your message is concise, clear, and easy to grasp by keeping your email to the point.

Please double-check your email for mistakes, typos, and missing information before sending it.

Respond promptly: To be respectful and maintain good communication, try to reply to business emails within 24 hours.


How can I improve my Chinese business email writing skills?

Regularly write Chinese business emails, use email templates, ask native Chinese speakers for comments, and become knowledgeable about Chinese business email etiquette.

What are some tips for non-native speakers writing Chinese business emails?

Non-native speakers must become familiar with Chinese business jargon and expressions. Use dictionaries or language-learning software on the Internet to help you understand and use these terms correctly. Consider using email templates to organize your communications and keep your communication consistent.

Is it necessary to use formal language in Chinese business emails?

Indeed, it is essential to use formal language in Chinese business emails to retain professionalism and demonstrate consideration for the recipient. It is vital to use proper email etiquette when communicating with Chinese business partners via email.

How important is a tone in Chinese business emails?

In Chinese business emails, the tone is crucial since it can express your attitude and objective. You may establish trust and sustain positive connections with your Chinese business partners by speaking to them politely and respectfully.

How can I ensure my Chinese business email is easy to understand?

Keep the text of your Chinese business email clean and brief to make it simple to interpret. Group your ideas using bullet points, numbers, or short paragraphs for easier reading. Before sending, proofread your email for grammatical mistakes, typos, and missing information.

What are some practical ways to learn Chinese business email etiquette?

To master Chinese business email etiquette, study email templates, learn common Chinese business terms and phrases, and watch how native Chinese speakers write their emails. Get feedback from native Chinese speakers to improve your understanding of and ability to use business emails in Chinese.

Are there classes in Business Chinese that focus on how to use Chinese in business activities?

Yes, there are classes in Business Chinese that specifically focus on teaching how to use Chinese in business activities. We at LC Chinese School offer specialized courses. We provide tailored classes to help students develop the necessary language skills for effectively conducting business in Chinese.


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